Benefits Office

Once again, we would like to thank our members for their patience and support during the most recent lockdown.  Your efforts to shift to online communication and interaction was seamless and greatly appreciated.  While we are pleased to welcome in-person visits to the benefits office, members are asked to limit visits to essential services where assistance is required.  The lobby for the benefits office will be restricted to 1 person or 2 people from the same household at a time.  If there is a person in the lobby when you arrive, you must wait outside until that person exits the building.  While inside the building, you must wear a mask that covers your nose and mouth and it must not be removed or pulled down for any reason.  We encourage members to continue with online interaction where possible.

Self Payments

Self paying members are required to make their monthly self payment if they wish to remain insured.  Members may self pay using the following options (noted on the second page of the self payment notice):

  • Online Banking (instructions are on your self payment notice)
  • By Phone to pay by credit card: 747-2249 extension 308
  • Mailing your payment: UA Local 740 Benefits Office, PO Box 156, Mount Pearl, NL, A1N 2C2
  • Drop Box – payments by cheque, money order, or cash may be dropped in our drop box that is accessible from outside the building. Please put the payment in an envelope with your name and Union card number on the front.
  • In-person payments – only if the other options are not available to you. Wearing a mask over the nose and mouth is mandatory and it must not be removed or pulled down for any reason while inside the building.  If there is a person in the lobby when you arrive, you must wait outside until that person exits the building.

Claim Submission

MyManion:  Insured members are encouraged to sign up for their myManion account for online claim submission. The myManion portal and mobile applications offer you a safe and reliable way to interact with your plans and ensure claims payments are as quick as possible.  You can also access your digital benefit card, check your dollar bank balance, work history, benefits booklet, annual statements, and other items.

  • To submit a claim on myManion: My Claims > Submit Claim.  A group health claim form is not required when health claims are submitted through your myManion account.  Dental claims do require a Standard Dental Claim form completed by your dental office.
  • To check your dollar bank balance on myManion: My Benefits > My Trust Balances.  Divide the Welfare Bank balance by the current monthly deduction rate of 275 to determine the remaining months of coverage.  The maximum number of coverage months your dollar bank can provide is 12.

 

To obtain a user ID and password, or if you have forgotten your user ID or password, please contact Leslie Wells, at the office 709-747-2249 x308; cell 709-685-7769, or email [email protected].

Email: Insured members may submit claims by email to:  [email protected].  You MUST include a completed and signed group health claim form or standard dental claim form as part of your claim.

Fax:  Insured members may also submit claims by fax to:  Manions Claims Centre – 416-234-2071.  You MUST include a completed and signed group health claim form or standard dental claim form in your fax.

Drop Box:  Members in the vicinity of the UA Local 740 Office Building may drop claims in the drop box accessible from the outside of the building.

In-Person:  Members may walk-in to submit a claim if they require assistance.  Wearing a mask over the nose and mouth is mandatory and it must not be removed or pulled down for any reason while inside the building.  If there is a person in the lobby when you arrive, you must wait outside until that person exits the building.

Group Health Claim Forms can be found on UA Local 740’s Website:  https://www.ualocal740.ca/member-resources/.

Standard Dental claim forms are available at your dental office.

Enrolment Forms/Life Insurance Claims/Letters of Student Proof/Other Administrative Documents

In an effort to avoid service disruptions, enrolment/change forms, life insurance claims, letters of student proof, and all other administrative documents that are needed for the ongoing administration of the Health & Welfare benefit program may be submitted as follows:

  • By Fax: 709-747-1235
  • By Email: [email protected]  For tips on scanning documents using a smartphone or tablet, https://www.ualocal740.ca/wp-content/uploads/2020/04/Notice-E-documents-April-3-2020.pdf
  • Drop Box: Documents may be dropped in our drop box that is accessible from outside the building.  Please put the documents in an envelope with your name and Union card number on the front.
  • In-Person: Members may walk-in to submit their documents if assistance is required.  Wearing a mask over the nose and mouth is mandatory and it must not be removed or pulled down for any reason while inside the building.  If there is a person in the lobby when you arrive, you must wait outside until that person exits the building.

Enrolment/Change forms can be found on UA Local 740’s Website: https://www.ualocal740.ca/member-resources/

Again, we urge you to only visit if you absolutely must and please respect and follow our safety measures.

If you have any questions or concerns, please contact us.

Stay Safe,

UA Local 740

Benefits Administration Office